My order has been dispatched; I want to know when it will reach me?

After dispatch you will receive a tracking number by e-mail, which will enable to you to know where your product has reached. Generally the transit time for metros is 2-3 days while other destinations could take 5 to 7 working days.

I need to change/cancel my order?

Please contact us immediately regarding your requirement. Please keep in mind that we will only be able to make the changes or cancel your order if your order has not been processed yet. However, if it has already been processed then we will not be able to make any changes, especially since most of our products are personalised.

You can contact us by calling or messaging +91 9820286882 or emailing sonali@newlinegroup.in with your order number and details as soon as possible.

Can you share actual photos of the products?

All the photographs on our website are original product photographs taken by our team. We try our best to give you a clear genuine idea of what all out products look like.